Previous incidents
Upload and Preview Failures
Resolved Jun 12, 2025 at 08:55pm UTC
We’ve resolved the issues affecting file uploads and previews. Functionality has been restored, and everything should now be working as expected.
Thank you for your patience while we worked to fix the problem.
1 previous update
Upstream Authentication Provider Outage
Resolved Jun 12, 2025 at 07:01pm UTC
We’re currently experiencing widespread issues due to problems with an upstream authentication provider. As a result, users were logged out and may be unable to sign back in. We’re working on a fix and will restore access as soon as the issue is resolved.
Thank you for your patience and understanding.
3 previous updates
AI Infrastructure is down
Resolved May 21, 2025 at 10:28am UTC
AI Infrastructure recovered.
1 previous update
Latency increase in message processing
Resolved May 11, 2025 at 07:53pm UTC
We identified the root cause of the latency issues and deployed the fix to production.
1 previous update
Incomplete Responses When Files Uploaded
Resolved Apr 16, 2025 at 06:22pm UTC
Partial recovery observed. Uploads are functioning normally, with only rare instances of incomplete responses. Please let us know if you experience an incomplete response.
1 previous update