Incidents | Rexify Incidents signalés sur la page de statut de Rexify https://status.withrexify.com/fr https://d1lppblt9t2x15.cloudfront.net/logos/55d1728419c7a28d6c54c416ab551991.png Incidents | Rexify https://status.withrexify.com/fr fr Upload and Preview Failures https://status.withrexify.com/fr/incident/601964 Thu, 12 Jun 2025 20:55:00 -0000 https://status.withrexify.com/fr/incident/601964#66933baae2b2c27ed42417f0c12fbd45f3d31735a0381b72f39a321ebfba86b7 We’ve resolved the issues affecting file uploads and previews. Functionality has been restored, and everything should now be working as expected. Thank you for your patience while we worked to fix the problem. Upstream Authentication Provider Outage https://status.withrexify.com/fr/incident/601707 Thu, 12 Jun 2025 19:01:00 -0000 https://status.withrexify.com/fr/incident/601707#3b85ee41f12924ede061656a87537bc8385d22da2fa5bdd5e202b835e67bee86 We’re currently experiencing widespread issues due to problems with an upstream authentication provider. As a result, users were logged out and may be unable to sign back in. We’re working on a fix and will restore access as soon as the issue is resolved. Thank you for your patience and understanding. Upstream Authentication Provider Outage https://status.withrexify.com/fr/incident/601707 Thu, 12 Jun 2025 18:16:00 -0000 https://status.withrexify.com/fr/incident/601707#2421a008af4b66fc566459fa53d833efcb6173d257b2a4e492f84cd634590ad9 Users were logged out due to an issue affecting our authentication and login systems, and may currently be unable to sign back in. Rest assured, access will be restored once the underlying issue is fully resolved. Thank you for your patience and understanding. Upstream Authentication Provider Outage https://status.withrexify.com/fr/incident/601707 Thu, 12 Jun 2025 18:08:00 -0000 https://status.withrexify.com/fr/incident/601707#5f6c80dd6792be42ee4ed083a914acbfaf2934b6efa558012ccb12931d8e6b4e We’ve detected issues affecting file uploads and previews. We are investigating the root cause and working to resolve the problem as quickly as possible. Thank you for your patience. Upload and Preview Failures https://status.withrexify.com/fr/incident/601964 Thu, 12 Jun 2025 18:05:00 -0000 https://status.withrexify.com/fr/incident/601964#2792c5aecd3631c416ecee49d5adb7bfda734005afe853475ab243e7a56ef7e5 We’ve detected issues affecting file uploads and previews. We are investigating the root cause and working to resolve the problem as quickly as possible. Thank you for your patience. Upstream Authentication Provider Outage https://status.withrexify.com/fr/incident/601707 Thu, 12 Jun 2025 18:05:00 -0000 https://status.withrexify.com/fr/incident/601707#789595c504258f0402fac5fd59ddb29bf1a30ffb5d62c0a53d45bfd22e63df0e Rexify is currently completely down. We are investigating the root cause. Please bear with us. AI Infrastructure is down https://status.withrexify.com/fr/incident/574020 Wed, 21 May 2025 10:28:32 -0000 https://status.withrexify.com/fr/incident/574020#32b084a2894c7522f906759d402578bfd0d2c0f9001c6461a9cd72efb4f7e09d AI Infrastructure recovered. AI Infrastructure is down https://status.withrexify.com/fr/incident/574020 Wed, 21 May 2025 09:56:49 -0000 https://status.withrexify.com/fr/incident/574020#3c47ac465c943227d9eb65e9fedc34370a1e0106166b1b44c67b476d9cbc7f98 AI Infrastructure went down. Latency increase in message processing https://status.withrexify.com/fr/incident/560230 Sun, 11 May 2025 19:53:00 -0000 https://status.withrexify.com/fr/incident/560230#5710114fe8f5e4cfbe3b7b9b1bc03d2bcf56323911de17c87aba94b711674782 We identified the root cause of the latency issues and deployed the fix to production. Latency increase in message processing https://status.withrexify.com/fr/incident/560230 Sun, 11 May 2025 14:45:00 -0000 https://status.withrexify.com/fr/incident/560230#779309d24527902c029d3c888a912819c440f01d665f6e2b7d5462fc6a9bebd6 We observed a significant increase in latency and were immediately alerted. Incomplete Responses When Files Uploaded https://status.withrexify.com/fr/incident/545488 Wed, 16 Apr 2025 18:22:00 -0000 https://status.withrexify.com/fr/incident/545488#a55b8d54560dad76032473cdcc1aa0f7a196a8cb395b08446f81a50d30a549f8 Partial recovery observed. Uploads are functioning normally, with only rare instances of incomplete responses. Please let us know if you experience an incomplete response. Incomplete Responses When Files Uploaded https://status.withrexify.com/fr/incident/545488 Tue, 15 Apr 2025 06:25:00 -0000 https://status.withrexify.com/fr/incident/545488#c7e8bc161a64a4fac27a5ae91b76a6014f9a955bad4241be02fee0eb2d8b44e2 We are aware of an incident related to incomplete response generation, especially with large documents. We are working to find the cause and push a fix.